Complaints Process

New Complaints

If you have a complaint, please contact us so we can put it right.

You will need to provide us with your full details, 

Call: 028 7181 3115

Email: info@nicholloils.com

Write to us: Nicholl Fuel Oils Ltd

176 Clooney Road,

Eglinton,

BT47 3DY

Please note, complaints by email should only be directed to the above e-mail addresses, to ensure they are dealt with as quickly as possible. Any complaints directed to any individual’s email address other than the two addresses provided above, may not be handled as promptly.

We would like to thank you for taking the time to get in contact with us and we will aim to respond to you as quickly as possible.