Domestic
Oil is one of the cheapest form of home heating and currently heats 70% of private homes in Northern Ireland. Nicholl Fuel Oils is one of N.I.'s leading domestic suppliers, delivering to all areas of the province from it's strategically located depots. Our promise to you, the Customer. CUSTOMER SERVICE We continuously monitor and assess the service we provide to ensure that it delivers the highest level of customer care. We tailor our products to suit your needs and we provide these products through a service, which is dictated by you. We have and will continue to provide a service, which you want and deserve. COMPETITIVE PRICES We are dedicated to bringing you the best quality product at a competitive price. To this end we both constantly monitor prices throughout the province and pursue business relationships to ensure the lowest possible price. PRICE PLEDGE PROMISE - Bringing all domestic oil customers peace of mind. If in the unlikely event you receive a cheaper quotation for oil based on the same product type, quantity and quality, we at Nicholl Oils will endeavour to match or where possible beat your quotation†. Quotation must be from a company that delivers to that area Alternative quotations must be notified to Nicholl Oils at the time of ordering (no alternative price will apply after this time) Discount price will be for prepayment by Visa / Access / Switch or strictly cash to Driver No other discount vouchers or promotional offers can be used in conjunction with this offer All offers are subject to Nicholl Oils Terms and Conditions. DELIVERY With a strategic distribution network of province wide depots, we provide next day delivery as standard and same day emergency by request. Our modern fleet of vehicles, each fitted with mobile phones, onboard computers and government-approved meters ensure that deliveries are prompt and you receive the amount ordered. Our drivers will assist you with any queries you may have regarding your Home Heating Oil needs. We also operate an emergency delivery service to cover holidays. PAYMENT METHODS At Nicholl Fuel Oils we try to accommodate as many payment methods as possible to reflect the differing circumstances and needs of our customers. At present we can offer a number of different services such as Cash Cheque Credit and debit cards - Visa, MasterCard, Switch Paypoint Standing order - CostSavers payment plan It is a fact that more and more customers are using credit and debit cards due to the convenience that this method offers customers. For first time customers it means that the customer does not need to attend the delivery as long as the driver is able to gain access to the tank. The customer can either pay over the telephone at the point of order or using our online ordering system benefit from the extra security that this site offers. NICHOLL FUEL OILS COSTSAVERS EASY PAYMENT We also provide a planned monthly payment scheme that provides a better way of paying for your oil. This means that you are able to evenly spread the cost of your heating oil purchases throughout the year. For further information you can either call us on our lo-call number 0845 8 505050 or just send us an e-mail with your details to costsavers@nicholloils.com . THE QUALITY We define quality as the focal point in our business. It is regularly assessed in line with in-house procedures and policy. The product quality is evident as it is labelled as a 'brand'. The service quality is our commitment and care to you, the customer. We all work to provide a service, which you expect and will remember. Contact us at: domesticheatingoil@nicholloils.com If you wish to join our Costsavers Payment Plan scheme all you need to do is download the form from the Publications section of our web site and return it to us. (Please note that these forms are in an adobe acrobat format, if you do not have an acrobat reader you can download it for free at www.adobe.com)
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